Customer Relationship Management

Customer Relationship Management. Acquiring new customers is important for success, but maximizing customer relationships is just as crucial. SAP Business One provides the tools to help you efficiently manage the entire sales process and customer lifecycle – from initial contact to final sale, to after-sales service and support.

Its integrated functionality provides a complete view of prospects and customers so you can better understand and meet their needs. As a result, you can turn prospects into customers, increase sales and profitability, and improve customer satisfaction.

Create, execute, and analyze

marketing campaigns with ease using SAP Business One.

Integrating Microsoft Outlook

with the CRM functionality of SAP Business One makes it easy to manage your busy day.

Optimize and integrate

your CRM processes to get a 360-degree view of your customers.