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Solutions / Top 10 reasons to choose SAP
Ten reasons customers choose SAP to help transform their business.
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 |
| Top 10 Leadership | Innovation | Focus | Analytics | Mobility | Real Time | Value | Cost | Support | Choice |
We are the leading provider of enterprise applications.
| Total enterprise applications market | Small and medium businesses |
| Share of market, 2009 | Share of market, 2008 |
| SAP | SAP |
| 23.1% | 18.1% |
| Oracle | Oracle |
| 14.1% | 13.9% |
| Microsoft | Sage |
| 5.1% | 7.3% |
| IBM | Microsoft |
| 3.0% | 6.2% |
SAP serves customers worldwide
120
countries
25
industries
37
languages
75
country offices
1,200+
services partners worldwide
Sources and notes Left: Gartner, Inc.,“Market Share: All Software Markets, Worldwide, 2009”, G00200883; Middle: SAP analysis of third-party market data, Right: SAP Internal, as of January 2011
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 |
| Top 10 Leadership | Innovation | Focus | Analytics | Mobility | Real Time | Value | Cost | Support | Choice |
We offer your business innovation without disruption.
| Our integrated | ||
| solutions ensure | On Premise | |
| innovative results | ||
| Our unique approach | ||
| ensures consistency across | ||
| all on-premise, on-demand, | ||
| and on-device applications, | ||
| designing and orchestrating | ||
| them to fit together as | On Demand | |
| “networked solutions.” | ||
| Our product strategy | Orchestration | |
| leverages in-memory, cloud, | ||
| and mobile technologies in a | ||
| way that builds on our existing | ||
| application platform, helping | On Device | |
| to minimize disruption for our | ||
| customers. | ||
Technology Foundation
How we deliver innovation
We build
Industry leader in R&D investment*
We integrate
Acquire companies that deliver innovation,
not legacy technology
We partner
Co-innovating new solutions and technologies with customers and partners
Note *Three-year average of R&D as percent of revenue, as reported publicly
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 |
| Top 10 Leadership | Innovation | Focus | Analytics | Mobility | Real Time | Value | Cost | Support | Choice |
| We have the industry experience and expertise | |||||||||
| to help run your company. | |||||||||
| Who we help | How we help | ||||||||
| SAP share of Forbes 2000 companies by sector | SAP’s unique capabilities | ||||||||
Consumer Products
& Life Sciences
| 79% |
| Discrete |
| Manufacturing |
| 83% |
Energy & Natural
Resources
| 75% |
| Financial |
| Services |
| 57% |
25 industries supported on one single platform
| 78% |
| Process |
| Manufacturing |
| 60% |
| Public |
| Services |
| 68% |
| Retail & |
| Wholesale |
| 67% |
| Services |
Multi-industry support on a single platform
Deep industry-specific capabilities
Embedded, preconfigured best practices
Industry-driven development and co-innovation
Clear industry road maps
Source SAP analysis of Forbes 2000 rankings and SAP customer database, May 2010
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 |
| Top 10 Leadership | Innovation | Focus | Analytics | Mobility | Real Time | Value | Cost | Support | Choice |
We are a worldwide leader in business analytics.
Gartner recognizes SAP as a Leader in all four solution areas
BI Platforms
Corporate
Performance Suites
Data Integration Tools
Data Quality Tools
Business analytics market
Share of market, 2009
| SAP | 22.4% |
| Oracle | |
| 14% | |
| SAS Institute | |
| 14% | |
| IBM | |
| 12% |
| Drive higher performance at lower cost | Customers and partners trust SAP’s | ||
| with SAP BusinessObjects | analytics for their business | ||
| #1 | Lowest TCO | 40,000+ | 7,000+ |
| in real-time functionality | measured on a per seat deployed basis | customers worldwide | partner organizations |
| (Dynamic Data Movement) | |||
Sources L to R: Gartner, Inc.,Magic Quadrant for Business Intelligence Platforms, G00173700; Magic Quadrant for Corporate Performance Management Suites, G00172934; Magic Quadrant for Data Integration Tools, G00207435; Magic Quadrant for Data Quality Tools, G00300603. Gartner Market Share Analysis: Business Intelligence, Analytics and Performance Management Software, Worldwide, published May 2010. Bottom L to R: IDC, “Worldwide Data Integration and Access Software 2009 Vendor and Segment Analysis,” Doc.# 225992, Dec. 2010, Dynamic Data Movement defined on page 4. Nigel Pendse, The BI Survey, 2009. SAP internal data, as of January 2011
The Magic Quadrant is copyrighted 2011 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the “Leaders” quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 |
| Top 10 Leadership | Innovation | Focus | Analytics | Mobility | Real Time | Value | Cost | Support | Choice |
Our market-leading mobile solutions will unwire your enterprise.
Enterprise Mobility
| Device management | Messaging | Application platform |
Recognized revenue leader in mobile device management enterprise
1.5 billion SMS and MMS messages processed daily
4.5 billion subscribers
900 mobile carriers
Best-selling mobile enterprise application platform among enterprise application providers
As a combined entity, SAP and Sybase possess a unique position in the enterprise mobility market, with the ability to offer analytics-enabled infrastructure,
a leading mobile enterprise applications platform, mobile device management and security, and mobile applications across multiple device types.
IDC Insight “SAP and Sybase: The Promise of Mobility Takes Shape,” September 2010
We are the proven market leader in mobility solutions
20,000
Enterprise mobility customers
85%
share of Fortune 100 enterprise mobility customers
Sources L to R: IDC, “Worldwide Mobile Device Management Enterprise 2010-2014 Forecast and 2009 Vendor Shares,” Doc.# 224437, Aug. 2010; Sybase company reports and press releases, Sybase 10-K 2009; SAP analysis of third-party market data
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 |
| Top 10 Leadership | Innovation | Focus | Analytics | Mobility | Real Time | Value | Cost | Support | Choice |
We deliver the “real” real-time enterprise through the most advanced in-memory technology.
SAP High Performance Analytic Appliance (SAP HANA)
SAP HANA is the engine of the real-time enterprise. It provides a foundation on which to build a new generation of applications, enabling customers to analyze large quantities of data from virtually any source, in real time. The example below showcases actual customer performance of a core reporting process.
Experience the real-time Enterprise in action
A live analysis by a consumer products company reveals how SAP HANA analyzes current point-of-sale data in real time— empowering this organization to review segmentation, merchandising, inventory management, and forecasting information at the speed of thought.
| Runs 350x | 70 | 460 | 50 | |
| faster | ||||
| retailers | billion records | terabytes of data | ||
| 77 minutes | 13 seconds | 0.04 seconds |
| Before SAP HANA | With SAP HANA | |
| analysis response time | ||
| on any device, | ||
| anywhere, anytime |
Source SAP customer-sanctioned time trial of actual reporting process against the prior server system
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 |
| Top 10 Leadership | Innovation | Focus | Analytics | Mobility | Real Time | Value | Cost | Support | Choice |
We provide the best services to measure and maximize your business value.
| Value management | ||||
| helps companies run | ||||
| 2.0x more | ||||
| On Time | ||||
| Benchmark | Train | Collaborate | 1.9x more | |
| your business process | your teams | with SAP for value | ||
| On Budget | ||||
| Establish a performance baseline | Value Academy | Value Engineering | ||
| 1.6x more | ||||
| and set goals for business | Over 2,000 companies have | Collaborative business case | ||
| transformation using our database | participated in our training | development for your | ||
| of over 10,000 submissions | academies to develop value | business transformation | On Value | |
| management capabilities | ||||
| Business Transformation Services | ||||
| Value Lifecycle Management | Consultative alignment | |||
| On-demand business case | of business strategy and IT | |||
| creation and realization | ||||
| SAP’s value management program is the most advanced effort of its | ||||
| kind…offer[ing] advanced business solutions along with deep-domain | ||||
| expertise and insights. | ||||
| Bob Evans,“Global CIO: SAP Shares Corporate Treasures With Customers,” InformationWeek, October 22, 2010 | ||||
| Sources L to R: Data as of November 2010; SAP/AMR Value Management Survey Results 2010; 400+ companies surveyed | ||||
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 |
| Top 10 Leadership | Innovation | Focus | Analytics | Mobility | Real Time | Value | Cost | Support | Choice |
We reduce your total IT cost so you can increase spending on innovation.
How we can help
23% Lower
implementation service cost per component than leading competitor
Fixed Rate
for SAP Enterprise Support through 2016
9.3% Lower
total software, service, and support per user than leading competitor
Tactical IT
83%
Strategic IT
17%
Limited implementation: IT operational costs consume the majority of resources.
Tactical IT
51%
Strategic IT
49%
Full end-to-end implementation: Lower operational costs allow for greater spending on innovation.
Sources L to R: Aberdeen Group, “The Total Cost of ERP Ownership in Large Companies,” July 2008; SAP analysis; SAP IT Effectiveness Survey, October 2008
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 |
| Top 10 Leadership | Innovation | Focus | Analytics | Mobility | Real Time | Value | Cost | Support | Choice |
With the best support services in the industry,
we give you peace of mind about your organization.
Our full range of support options is tailored to your needs
SAP MaxAttention
SAP Safeguarding
SAP Enterprise
Support
SAP Standard
Support
| SAP Enterprise Support offers | |||
| unparalleled value | |||
| 24x7 Service | Fixed-Price | End-to-End | |
| License Agreements | Commitment | Support | |
| SAP | |||
| Enterprise | |||
| Support | |||
| Oracle | |||
| Premier | |||
| Microsoft | |||
| Business Ready | |||
| Advantage Pro | |||
| Our dedication is | Our rate is guaranteed | Our service is | |
| unrivaled with one-hour | not to increase due | inclusive of hardware, | |
| message response | to inflation, price | software, network, | |
| time, and four-hour | changes, or any other | third-party solutions, | |
| resolution time, | factors through at | and customer | |
| anywhere in the world. | least 2016. | development. | |
Sources and notes L to R: SAP SLAs: Resolution to include solution, workaround, or action plan; Business Ready Advantage Plus SLAs: 1 hour response time in business hours 8AM-8PM, M-F, CST; http://www.oracle.com/us/support/index.html; http://www.microsoft.com/en-us/dynamics/service-plans.aspx
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 |
| Top 10 Leadership | Innovation | Focus | Analytics | Mobility | Real Time | Value | Cost | Support | Choice |
Our open ecosystem gives you more choice and more flexibility.
Our strong partner relationships give you greater flexibility
Finding the best fit software for your business is our sole focus. We are the only provider that can deliver the highly specialized solutions you need, with the built-in versatility you want.
Plus, our partners deliver even more choice—helping to complete the software stacks of our diverse customer base.
SAP
Sales and
Services
2,900+ Channel
Partners
Deployment
Services
1,700 Services Partners
Technology
Co-Innovation
34 Technology
Partners
Specialized
Solutions
34 Solution
Partners
+2 Million Community Members
Notes Data as of November 2010